At The Store Inlh, we’re committed to providing fast, safe, and transparent delivery for every order. Please review the details below to understand how we process and ship your items.

1. Shipping Locations

We currently ship within the United States only.
International shipping is not available at this time.

2. Shipping Methods

All orders are shipped through trusted national carriers, including:

  • USPS

  • UPS

  • FedEx

These partners help ensure reliable and secure delivery across all US states.

3. Shipping Fees

Shipping is completely FREE on all orders—no minimum purchase required.

4. Processing & Delivery Time

  • Handling Time: 1 – 2 business days (Mon–Fri)

  • Transit Time: 3 – 5 business days (Mon–Fri)

  • Order Cut-Off Time: 05:00 PM EST (New York)

Please note:

  • Business days exclude weekends and federal holidays.

  • During peak seasons or high-volume periods, handling may require additional time. If delays occur, we will notify you via email.

5. Order Tracking

Once your order ships, you will receive an email with your tracking number.
Tracking updates may take up to 24 hours to appear in the carrier’s system.

6. Address Changes

If you need to update your shipping address, please contact us before your order ships.
Once a package is in transit, we are unable to reroute or modify the address.

7. Order Cancellations

You may cancel your order before it ships.
We cannot cancel orders that have already been handed to the carrier.

To request cancellation, email us at support@thestoreinlh.store.

8. Undeliverable Packages

If your package is returned due to:

  • An incorrect or incomplete address

  • Failed delivery attempts

We will contact you to arrange redelivery.
Additional shipping fees may apply in these cases.

9. Delays & Exceptions

Although we strive to meet all delivery estimates, delays may occur due to:

  • Severe weather

  • Carrier issues

  • Seasonal demand

  • Unexpected logistics disruptions

If any delay affects your order, we will notify you promptly and work to resolve the issue.

10. Contact Us

For questions or support regarding your shipment:

Email: support@thestoreinlh.store
Phone: +1 (317) 345-7701
Address: 3714 N Mitthoefer Rd, Indianapolis, IN 46235, United States
Working Hours: Mon–Fri, 8 AM – 5 PM

By placing an order on thestoreinlh.store, you acknowledge and agree to the terms outlined in this Shipping Policy.